All free-to-air TV channels, in Toowoomba and suburbs including Wilsonton, Harlaxton, Redwood, Rangeville, Kearneys Spring and Darling Heights will change frequencies from Tuesday, 12th August.
Viewers in Top Camp, Withcott, Helidon Spa, parts of Kearney Spring and Hodgson Vale will need to retune on Thursday, 14th August.
Mt Mowbullan, Esk, Nanango and Yarraman towers retuned earlier in the year.
It is recommended residents check the retune website to see if their location is affected. The best way for viewers to find out when they are likely to need to retune is to visit the website and type in their address into the “get retune info†box or call the Digital Ready Information Line on 1800 20 10 13, 8am to 10pm (AEST), 7 days.
These moves will free up broadcasting spectrum so it can be used for new services such as mobile broadband.
Once the channels have moved, viewers will need to retune their digital TV, set-top box or digital TV recorder to get them back.
Retuning is done using the remote. For most systems, viewers should press the ‘menu’ button on the remote, look for settings such as ‘channels’ or ‘auto-tuning’, then follow the prompts to retune. A video and 3-step guide to retuning is available on the website.
Viewers may wish to write down their favourite channel, program recordings or parental lock settings before they retune.
Key dates to remember:
- Viewers who receive their reception from the D’Aguilar Highway tower will need to retune on the 22 August after 3:30pm
- Outages could occur on 12 – 15 August. Viewers will not need to retune again – the TV services will reappear once the work at the transmission site has been completed
Viewers who are having difficulty retuning their equipment should check their manufacturer’s handbook or manual for instructions on how to retune, ask a friend or family member to help, visit the retune website, or call the Digital Ready Information Line on 1800 20 10 13, 8am to 10pm (AEST), 7 days.
Submitted by:
Australian Government
Department of Communications
