Privacy Policy

Your privacy is important to Toowoomba Regional Radio. This privacy policy sets out how Toowoomba Regional Radio uses and protects any information that you give when you use this website.

Â Toowoomba Regional Radio is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Toowoomba Regional Radio may collect the following information:

name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Log Files and Cookies

Toowoomba Regional Radio utilizes industry standard analytics packages which gathers limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.

Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes. We do/do not link the information we store in cookies to any personally identifiable information you have submitted while on our site.

Love Local News uses both session ID cookies and persistent cookies. A session cookie expires when your browser is closed, and a persistent cookie may stay on your hard drive for an extended period. Session cookies make it easier for you to navigate our site; persistent cookies can perform such activities as storing your password for forums or blogs so you do not have to sign in every time you visit those areas, and/or may be used to enable us to track and target the interests of our users so as to enhance the overall experience of using our site.

Toowoomba Regional Radio has no access to or administration abilities over any cookies that are used by any advertisers on our site.

Links to Other Websites

Love Local News may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.

Registration and Use of Personal Information

Registration is not required in order to use or access this website. However, Toowoomba Regional Radio may make forums, blogs, contests, message boards or similar available to its users. You may be required to register for these features, particularly if you wish to leave comments or provide articles.

If you do register, and in the process provide Toowoomba Regional Radio with personally identifiable information, rest assured that any such information you provide will not be shared with any third-party organisation except with your express consent. (Remember that an express consent must take the form of a double opt-in.)

Please note that if you post comments or articles to any forum, blog or message board on Love Local News, any personally identifiable information you provide in those comments or articles may be read, collated and used by anyone viewing them. As such, we are not responsible for personally identifiable information you may choose to make available through these channels.

Toowoomba Regional Radio also provides visitors to our website the opportunity to opt-in to receive communications from us. In this case, we ask the visitor for his or her email address and name. These communications will include our regular newsletter, product promotions and any other information that we feel may be pertinent to the visitor. You may opt out of receiving any, or all, of these communications by emailing us at admin@toowoombaregionalradio.com, by clicking on the unsubscribe link in any email we send to you, by replying to any email we send you and entering the word UNSUBSCRIBE in the subject line, or by visiting this URL .

Again, if you provide us with your email address and/or name for the purposes of receiving communications from us, this information will not be shared with any third-party organization except with your express consent. (a double opt-in)

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by emailing us at admin@toowoombaregionalradio.com. You may also complete any corrections, updates or deletion requests at admin@toowoombaregionalradio.com.

Security

Toowoomba Regional Radio follows accepted industry standards to protect any personal information you have provided to us.Â Toowoomba Regional Radio will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Toowoomba Regional Radio will store all the personal information you provide on its secure servers.

However, please be aware that no method of electronic storage can ever be 100% secure. Therefore as is the case with any organisation – we are not in a position to guarantee the absolute security of your information.

You may submit any questions you may have about our security procedures by emailing us at admin@toowoombaregionalradio.com.

Cross-border data transfers

Information that Toowoomba Regional Radio collects may be stored and processed in and transferred between any of the countries in which Toowoomba Regional Radio operates to enable the use of the information in accordance with this privacy policy.

In addition, personal information that you submit for publication on the website will be published on the internet and therefore may be available around the world. You agree to such cross-border transfers of personal information.

Links to Other Websites

Legal Disclaimer

Toowoomba Regional Radio reserves the right to disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Contact Details

If you have any questions or concerns regarding this privacy policy, or you wish to contact us by emailing admin@toowoombaregionalradio.com

This privacy policy was last updated on May 13, 2014.